Thank you for your order!
For London, Oxford and Cambridge
- If you have ordered within our bike serving area you’ll receive a bag to pack your items into then we will be with you in your chosen time slot.
- You'll receive a text message with a link to track your rider when they are on their way to you so you'll have plenty of time to get ready.
- We’ll send you a quote for your items and once you have paid we’ll start working on them.
- Once your order has been processed and your items are looking like new again, your bag will be returned to you by one of our riders.
For nationwide (Except London, Oxford and Cambridge)
- Fill up your bag with the items you want to be cleaned. Scan the QR code on the front of the bag to register your items to your Oxwash account.
- Attach the pre-paid DPD label to your Oxwash bag and take it to your nearest DPD drop-off point which you can find here.
- After Oxwash receives the items, we will send you a bespoke quote for cleaning. Once paid, our talented processors will refresh your garments using the latest sustainable technology for a quality clean that won't harm the planet.
- Your items will be delivered back to you by DPD’s fleet of electric vans and we’ll let you know when your items are on their way back to you. They will be wrapped in protective and sustainable packaging, looking better than ever and crease-free.