What happens if I miss a collection or delivery? 31 October 2022 16:37 Updated It happens! Not to worry, just contact your local lagoon to reschedule. Unfortunately, we'll need to charge the delivery fee of £3.95 for the additional trip but otherwise, no problem at all! Related articles I need to reschedule my collection or delivery Can you leave my items in a safe place? I've got a problem with my order Can I track my Oxwash rider? Can you collect from one location and deliver to another?