It happens! Unfortunately, we'll need to charge the delivery fee of £3.95 for the additional trip, but as soon as you know you won't be available you can contact us to reschedule and we will get a rider to you as soon as possible. Please call us at 0207 459 4671 or fill in this form to book a new time slot, our Customer Service team is available Monday to Friday, 8am to 5pm (excluding Bank Holidays).